Treatment Options

• All treatment options are fully discussed and outlined during your consultation including estimated costs. These costs are estimates only and may change should the treatment plan need to be altered in any way.

 

• In some circumstances it may be possible to see children (under 16 years of age) without the presence of a parent or guardian, but this must be agreed with the parent or guardian and is at the discretion of the podiatrist.

 

• All treatments and solutions prescribed at podiatry & Chiropody Clinic are evidence based and follow the same evidence based protocols, clinical application and clinical environment experienced within NICE and NHS frameworks.

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• As Clinical Podiatrists and Health Care Professionals we adhere to the above protocols and appropriate clinical standards when considering clinical diagnosis and treatment options. These treatment options are explained to the patient and only carried out and completed with the patient’s informed consent.

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• We endeavour to meet our patient’s expectations as much as clinically possible but the patient must also be open to consider that at times, their expectations may be unattainable or impractical. Where appropriate, we will endeavour to change treatment options (with the patient’s informed consent) which may or may not offer a better outcome. If this requires a further consultation or appointment then this consultation or appointment will be chargeable to the patient at that consultation or appointment rate. We will advise on this during consultation.

 

• Off The Shelf Orthotics may be returned only if defective within 30 days from purchase. Once fitted and worn, Off The Shelf Orthotics cannot be returned.

 

• Ankle Foot Orthotics (AFOs), Prescription Orthotics and Off the Shelf Orthotics may be advised and prescribed as an adjunct to treatment which may include a rehabilitation programme (Flexibility, Strength, Endurance, Range of motion, balance and co-ordination), Kinesio and Zinc Oxide Taping, Onward referral to other specialist health professional, X-Ray or MRI, Ultrasound scan. They are only issued with the patient’s consent and understanding of their function and appropriateness to addressing their injury or presenting problem. The patient is advised to play an integral role in their rehabilitation and adhere to advice given for effective results. Without appropriate interaction and co-operation by the patient in the advised use of orthotics and AFOs (wearing in advice and overall use) and undertaking any advice given at Podiatry & Chiropody Clinic with regard to any aspect of the treatment plan,  the treatment plan may not produce effective results required by the patient or Podiatrist. The patient is advised to contact their Podiatrist at Podiatry & Chiropody Clinic at any stage, regardless of time since their last consultation for ongoing advice and support. This may include booking another consultation which aside from the initial fitting, 6 and 12 week consultations, will be charged. 

 

• Correct footwear must be worn in conjunction with orthotics (as advised prior to orthotics being issued.

 

• Prescription Orthotics will be reviewed to assess for fit, function and in-shoe comfort/effectiveness on initial fitting. Inclusive in-clinic review periods will be booked in at reception by the patient on initial fitting for 6 weeks and 12 weeks to assess fit, function, effectiveness, wear and tear. It is up to the patient to uphold these appointments and not Podiatry & Chiropody Clinic. If dates and times need changing, it is up to the patient to make those changes with the clinical receptionist, after which, an email reminder will then be sent through our online diary / booking  system. Missed appointments with less than 24 hour cancellation notice given or no notice given at all will be charged at £60. Email communication will also be included 2 weeks after initial fitting.  Alterations to any aspect of the initial prescription will be undertaken as part of the ‘Prescription Orthotics’ package within the first 12 weeks. Thereafter, a charge will be made to the patient for further alterations to be carried out. We advise patients who receive prescription orthotics at Podiatry & Chiropody Clinic that we endeavour to meet their expectations as much as clinically possible, but the patient must also be open to consider that at times their expectations may be unattainable or impractical. To that end, we will always consider secondary options with patients informed consent.

 

• Rehabilitation plans prescribed by your Podiatrist will only be effective when completed as specified. Your podiatrist can be contacted if you would like to make changes to your plan. This may require an in clinic consultation which will then be charged. Alternatively, this may be able to be addressed without an in clinic consultation which will not be charged.